Roger Christensen joined the Norland International team in October of 1997 and has worked in the maintenance / mechanical field for over 40 years. He has worked on a wide variety of mechanical and electrical equipment and has extensive experience on Norland water treatment, bottling and packaging systems.
Roger is one of Norland’s Senior Technicians for all of Norland’s equipment but specializes in the water distillation area. His primary job responsibility at Norland is ensuring superior Customer Service and Satisfaction with a secondary responsibility in quality control. Roger has been the lead technician in commissioning water plants all over the world. He has traveled to such interesting locations as Uzbekistan, Brunei and Albania to set up, install and train on Norland water treatment and bottling plants. Roger regularly communicates with customers for equipment startup, maintenance, plant upgrades and operator training for plant start-ups or routine maintenance.
What Roger Does
On a daily basis, Roger provides assistance to customers over the telephone to maximize their equipment uptime. He also orders repair / maintenance parts. Roger is involved with the Quality Control Inspections for newly manufactured equipment to ensure that the equipment is built to the customer’s needs and is operating properly prior to shipment from Norland to the customer’s final destination.
Roger enjoys meeting and working with new and existing customers and the exposure to the different customs and ideas that other countries in the world embrace. He takes pride in providing customer service and ensuring that our customer’s needs are met or exceeded. Roger maintains the highest quality and professionalism in our industry which is typical of the Norland staff and management. We routinely get comments from customers and visitors to Norland about his friendliness and desire to answer any and all questions they may have.
Who Roger Is
Born in Central City, Nebraska (just 80 miles west of Lincoln) in America’s heartland, Roger’s early years were spent on a family farm or in a small farming community. Roger met his wife, Opal, in the 3rd grade and they have been friends ever since. They now have three daughters and eight grandchildren. Impressively, Roger completed 25 years in the United States Navy Submarine Force in the Nuclear Power Engineering area. He has been assigned as an Instructor at a Nuclear Power Training Unit where he instructed young sailors in the operation, maintenance and repair of the Naval Nuclear Engineering systems. This past training greatly aids in his ability to train new personnel in the operation, maintenance and repair of all Norland equipment.
In his spare time Roger enjoys fishing and spending time with his extended family. His family vacations with all of the grandchildren are especially enjoyable. Roger also volunteers at Freedom Park in Omaha, Nebraska giving tours and working on the U.S.S. Marlin SST-1, a post WWII training submarine on display at the park. He is also involved with O.V.E.R. (Operation Veterans Encouraging Recovery), a program designed to provide housing for veterans in substance abuse treatment or coming out of the penal system.
Roger’s extensive experience and background in our industry is an excellent fit at Norland and for our customers. We are fortunate to have him on our team. If you have the opportunity to talk with or meet Roger, we are confident that you will feel the same way.